Stowe Boyd (and Anne Zelenka) on Instant Message Etiquette

This is terrific and timely. We use Instant Messaging a lot at Thornley Fallis, any I'm usually signed in to one or other presence-based system somewhere, whenever I'm online.

Just like Usenet, email, IRC, and many other essential communications tools, there's a certain unwritten etiquette to Instant Messaging use. There are subtleties to the etiquette that are not obvious to everyone, and it's not like anyone really spends the time to sit staff down and walk them through a set of guidelines for practising safe IM.

Stowe picks up on a funny rant from Anne Zelenka at Web Worker Daily and writes what needed to be written in response, creating a great guide for the perplexed in the process.